How we turned missed NHS consultations into £17,000+ annual revenue for pharmacies
Nationwide Care Pharmacy was manually tracking NMS consultations on spreadsheets — missing follow-ups, losing revenue, drowning in admin. We built PharmaNMS to fix all of it.
More NMS completions
Annual revenue unlocked
Less admin per consultation
Pharmacies onboarded
The Problem
Nationwide Care Pharmacy was leaving £17,000 a year on the table
The NMS scheme pays pharmacies £28.40 per completed consultation — but most pharmacies complete less than half of their eligible services. The root cause is always the same: manual processes.
Nationwide Care Pharmacy was tracking every patient on spreadsheets. Pharmacists had to manually check NHS timelines, remember follow-up calls, log outcomes, and reconcile NHS claims by hand — all on top of their clinical workload.
Spreadsheet chaos
Patients tracked in Excel with no timeline warnings. Follow-ups missed routinely.
Missed NHS windows
The 7–14 day intervention window passes without a system alert. Service lost.
Unclaimed revenue
Incomplete consultations = £0. No visibility on how much was being left behind.
30+ min admin per patient
Logging contacts, checking eligibility, generating referral letters — all manual.
The Solution
A digital NMS workflow that runs itself
We designed PharmaNMS around the exact NHS consultation timeline — so pharmacists never miss a window, and every completed service is automatically tracked for billing.
What We Built
Every feature a pharmacy needs.
Nothing they don't.
Visual patient pipeline — Pending → Intervention → Follow-up → Done
Single-view of every patient's NMS stage at a glance
Overdue & missed patient alerts with days-overdue count
CSV bulk import from your PMR system with auto-deduplication
NHS-compliant consent capture per therapeutic area
pharmacies onboarded
Before vs After
Work With Us
Building something in pharmacy or healthcare?
We've built production-grade, NHS-compliant pharmacy software from scratch. If you need a custom platform, a white-label version of PharmaNMS, or a bespoke healthcare tool — let's talk.
Custom pharmacy or healthcare SaaS
White-label NMS platform for your network
Integration with your existing PMR system
Mobile apps for pharmacists & patients
Get a free consultation
We'll reply within 24 hours with honest advice on how to build your idea.
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